Unfairness (Section 2)

A recent U.S. District Court for the District of Massachusetts decision sheds light on the limits of Massachusetts General Laws Chapter 93A, the state’s unfair and deceptive trade practices statute

Continue Reading Massachusetts Court Clarifies Chapter 93A Applicability to Nonprofits and Educational Institutions

The Massachusetts Attorney General issued new regulations labeled “Unfair and Deceptive Fees” that take effect on Sept. 2, 2025. We review the regulations, including their scope, what practices are deemed unfair or deceptive, and how the regulations relate to other laws, including similar laws and regulations from the Federal Trade Commission (FTC) and in other states that a business must consider when conducting business outside of Massachusetts.
Continue Reading Massachusetts Tightens Chapter 93A Consumer Protections with ‘Junk Fee’ and Negative Option Regulations

In Janz Corp. v. Philips N. Am. LLC, 2025 U.S. Dist. LEXIS 153215 (D. Mass. Aug. 8, 2025), the U.S. District Court for the District of Massachusetts addressed important issues

Continue Reading District Court Examines Chapter 93A Claims, Implied Covenant, and Damages Waivers

In Royal v. Metcalf, the Massachusetts Superior Court entered summary judgment under Chapter 93A for the plaintiff (an alleged debtor) against the defendant (the owner of a company engaged

Continue Reading Royal v. Metcalf Suggests Confusion About Massachusetts Chapter 93A Requirements

In a recent decision from the Massachusetts Appeals Court, the court reaffirmed Chapter 93A’s broad reach in addressing unethical conduct in business dealings—even when those dealings are cloaked in informal

Continue Reading Unfair Real Estate Dealings and Chapter 93A: Lessons from Wheaton v. Colletta

In Wicked-Lite Supply, Inc. v. Woodforest Lighting, Inc., the Massachusetts Appeals Court examined whether a seller’s conduct in a commercial lighting transaction violated Chapter 93A, Sections 2 and 11, and if the conduct was knowing or willful enough to warrant multiple damages.
Continue Reading Massachusetts Appeals Court Affirms Treble Damages for Knowing Chapter 93A Violation

In Dworman v. PHH Mortg. Servs., the District of Massachusetts recently issued a decision that deals with various aspects of Chapter 93A jurisprudence. Some of the court’s statements about Chapter 93A, however, may benefit from clarification.
Continue Reading Mass. Chapter 93A Clarifications: Understanding Demand Letters and Contract Breaches in Dworman v. PHH Mortgage

In Bucci v. Campbell, the Massachusetts Appeals Court, in a summary decision, clarified standards that govern a trial court’s conclusions about whether acts or practices are unfair or deceptive

Continue Reading Mass. Appeals Court Clarifies Chapter 93A, Section 2 Standards: Takeaways from Bucci v. Campbell