On March 26, 2026, a District of Massachusetts judge issued a decision in a false advertising case that a licensed reproductive healthcare clinic in Attleboro, Massachusetts, (Four Women Health Services, LLC) brought against its neighboring nonprofit crisis pregnancy center (Abundant Hope Pregnancy Resource Center, Inc., operating as Attleboro Women’s Health Center) (AWHC) and Choose Life Marketing, LLC (CLM), a for-profit marketing agency hired by AWHC.

Plaintiff alleged that defendants engaged in false and deceptive advertising designed to divert patients seeking abortion care away from Four Women and into AWHC’s office. Plaintiff provides abortion care services, while defendant markets itself as pro-life, is opposed to abortion, and offers opposite counseling. The dispute arose when AWHC opened its facilities directly next door to Four Women. Four Women alleged violations of Chapter 93A, arguing that AWHC and CLM engaged in false and deceptive advertising when they 1) advertised AWHC as a “Women’s Health Center” yet had no licensed doctors; 2) made false representations about abortion procedures; and 3) created an impression that AWHC performed abortions when it did not.

The court summarily dismissed the Chapter 93A claims against AWHC, finding the nonprofit was not engaged in “trade or commerce.” Plaintiff argued that AWHC’s engagement of CLM, a for-profit entity, brought its activities into the realm of trade or commerce. The court rejected this argument, reasoning that charitable organizations will almost never be engaged in “trade or commerce” for purposes of Chapter 93A, even when they engage for-profit entities in furthering their mission.

On the other hand, the court ruled that CLM was clearly engaged in trade or commerce as a for-profit entity providing services for payment. CLM’s argument that it was engaging in a charitable mission for the benefit of a nonprofit did not convince the court that it should be free from Chapter 93A liability.

The court also found that plaintiff sufficiently alleged the other elements of a Chapter 93A claim against CLM. For example, the court found that plaintiff sufficiently alleged that CLM engaged in a commercial transaction when providing its services, and that the actions caused harm. That determination came from a specific list of 591 women that plaintiff had contacted, whom CLM had also helped AWHC contact. Plaintiff alleged it suffered further harm to its reputation during the process of AWHC and CLM attempting to divert patients.

Lastly, the court found that plaintiff sufficiently alleged CLM engaged in deceptive advertising, even when all of its content was literally true, because half-truths and truths that create an overall misleading impression can be grounds for Chapter 93A liability. The court considered plaintiff’s allegations strong enough to survive the motion to dismiss because AWHC was not a licensed clinic that could perform medical services, but its marketing gave the opposite overall impression.

This case shows that a for-profit marketing firm may not be shielded from liability when contracting with a nonprofit — its paid commercial activities may place it within Chapter 93A’s reach. Further, the decision is a reminder that technically true statements may still constitute deceptive advertising under Chapter 93A if they create an overall misleading impression or omit material information.

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Photo of David G. Thomas David G. Thomas

David advises on individual and corporate disputes during the entire dispute-resolution life cycle, including through strategic negotiation, mediation, other forms of alternative dispute resolution, and adjudication through trial when needed or required. David has experience with many subject matters, including unfair or deceptive…

David advises on individual and corporate disputes during the entire dispute-resolution life cycle, including through strategic negotiation, mediation, other forms of alternative dispute resolution, and adjudication through trial when needed or required. David has experience with many subject matters, including unfair or deceptive business practices disputes in individual and putative class action settings, including under Massachusetts General Laws Chapter 93A—the Massachusetts Consumer Protection Act. Boston magazine selected David as a “Top Lawyer—Class Action” in 2022 and 2023. Also, David works with clients on avoiding disputes proactively by identifying and ameliorating existing or potential dispute risks in business policies and practices.

Photo of Angela C. Bunnell Angela C. Bunnell

Angela Bunnell is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Her practice focuses on defending companies against unfair or deceptive business practices claims in individual and putative class action settings. She also represents companies and individuals responding to civil…

Angela Bunnell is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Her practice focuses on defending companies against unfair or deceptive business practices claims in individual and putative class action settings. She also represents companies and individuals responding to civil investigative demands under various regulatory schemes, including federal and state false claims acts and related enforcement actions brought by federal and state regulatory agencies. Angela also has experience with complex eDiscovery matters, and has been responsible for preservation, collection, review, and production of ESI in state and federal lawsuits. Angela also has experience in representing clients in connection with data security and privacy matters.

Before joining the firm, Angela served as a federal law clerk, providing valuable insight and understanding of the court system and litigation process.

Photo of Abby Druhot Abby Druhot

Abby M. Druhot is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Abby represents clients in federal and state litigation and government and internal investigations. She has experience defending companies against unfair or deceptive business practices claims in individual and…

Abby M. Druhot is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Abby represents clients in federal and state litigation and government and internal investigations. She has experience defending companies against unfair or deceptive business practices claims in individual and putative class action settings. She also represents companies responding to civil investigative demands under various regulatory schemes and managing their investigations. In addition, Abby has worked on commercial litigation matters involving trade secrets, restrictive covenants, employment matters, and complex commercial disputes.