In Peptide Tech. LLC v. Avidia Bank, a Massachusetts district court granted Avidia Bank’s motion to dismiss all five counts asserted by Peptide Tech, LLC, a Wyoming-based merchant engaged in the sale of peptides marketed as research chemicals.

The case arose from Mastercard’s placement of Peptide Tech on the Member Alert to Control High-Risk Merchants (MATCH) list in December 2024, following Avidia’s reporting of the merchant under a “violation of standards” designation. Peptide Tech alleged, among other claims, that Avidia’s conduct in causing that placement and terminating a merchant processing agreement (MPA) constituted a violation of Chapter 93A, Section 11. 

Peptide Tech’s Chapter 93A claim centered on two theories of allegedly deceptive or unfair conduct by Avidia. First, Peptide Tech argued that Avidia’s agreement to provide payment processing services, followed by its decision to terminate those services for purportedly unjustified or arbitrary reasons, constituted deceptive and misleading conduct. Second, the plaintiff alleged that Avidia affirmatively misled the card brands into believing Peptide Tech’s products were unapproved or otherwise disapproved, when in fact they were not subject to any legal or regulatory prohibition.

The court dismissed the Chapter 93A claim in its entirety. On the first theory, the court emphasized that the MPA expressly granted Avidia “sole discretion” to terminate the agreement. The court relied on the Massachusetts Supreme Judicial Court’s analysis in A.L. Prime Energy Consultant, Inc. v. Massachusetts Bay Transportation Authority, which made clear that “sole discretion” language unambiguously permits unilateral termination. Because the termination was expressly authorized by the contract, the court held that it was materially different from a “deceptive act” within the meaning of Chapter 93A. This is an important defense principle: where a party exercises a right expressly granted by contract, that exercise ordinarily cannot be reframed as a deceptive or unfair act under Chapter 93A.

On the second theory — that Avidia misled the card brands about the approval status of Peptide Tech’s products —the court found that Peptide Tech had failed to plead the requisite factual specificity. Chapter 93A claims sounding in fraud are subject to the heightened pleading standard of Fed. R. Civ. P. 9(b), which requires a plaintiff to specifically allege the time, place, and content of the false representations at issue. Peptide Tech’s complaint did not identify when or where Avidia allegedly made false statements to the card brands. The court further noted the internal inconsistency in Peptide Tech’s own pleading: Peptide Tech had acknowledged elsewhere in the complaint that Mastercard never disclosed the basis for the “violation of standards” finding, which undermined its conclusory assertion that Avidia must have told the card brands that Peptide Tech’s products were unapproved. The court refused to credit that speculative inference at the pleading stage.

The court also reaffirmed the well-established Chapter 93A principle that a mere breach of contract, without more, does not constitute a Chapter 93A violation. For a contract-related dispute to rise to the level of a Chapter 93A claim, the conduct must involve something beyond a mistake or an honest commercial dispute — some level of bad faith must be present. Here, Peptide Tech essentially attempted to re-plead its breach of contract theory as a 93A violation by labeling Avidia’s termination decision as “unjustified or arbitrary.” The court rejected that approach, underscoring that creative relabeling of contract conduct may not transform an entity’s alleged actions into a Chapter 93A violation, particularly where the defendant acted within the express terms of the agreement.

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Photo of David G. Thomas David G. Thomas

David advises on individual and corporate disputes during the entire dispute-resolution life cycle, including through strategic negotiation, mediation, other forms of alternative dispute resolution, and adjudication through trial when needed or required. David has experience with many subject matters, including unfair or deceptive…

David advises on individual and corporate disputes during the entire dispute-resolution life cycle, including through strategic negotiation, mediation, other forms of alternative dispute resolution, and adjudication through trial when needed or required. David has experience with many subject matters, including unfair or deceptive business practices disputes in individual and putative class action settings, including under Massachusetts General Laws Chapter 93A—the Massachusetts Consumer Protection Act. Boston magazine selected David as a “Top Lawyer—Class Action” in 2022 and 2023. Also, David works with clients on avoiding disputes proactively by identifying and ameliorating existing or potential dispute risks in business policies and practices.

Photo of Angela C. Bunnell Angela C. Bunnell

Angela Bunnell is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Her practice focuses on defending companies against unfair or deceptive business practices claims in individual and putative class action settings. She also represents companies and individuals responding to civil…

Angela Bunnell is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Her practice focuses on defending companies against unfair or deceptive business practices claims in individual and putative class action settings. She also represents companies and individuals responding to civil investigative demands under various regulatory schemes, including federal and state false claims acts and related enforcement actions brought by federal and state regulatory agencies. Angela also has experience with complex eDiscovery matters, and has been responsible for preservation, collection, review, and production of ESI in state and federal lawsuits. Angela also has experience in representing clients in connection with data security and privacy matters.

Before joining the firm, Angela served as a federal law clerk, providing valuable insight and understanding of the court system and litigation process.

Photo of Diana A. Balluku Diana A. Balluku

Diana A. Balluku is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Diana’s practice focuses on a wide variety of commercial litigation matters in both state and federal court, including complex business litigation, class action defense, data privacy, trade secret…

Diana A. Balluku is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Diana’s practice focuses on a wide variety of commercial litigation matters in both state and federal court, including complex business litigation, class action defense, data privacy, trade secret, toxic tort and product liability matters. Her practice covers multiple disciplines and industries, including business and commercial entities, technology companies, and health care institutions.

Having earned a Master’s in Public Health, Diana’s practice also focuses on health care litigation and health law. She advises health care and behavioral health providers on regulatory compliance, licensure issues, internal policy and governance, and operational issues.

Prior to joining Greenberg Traurig, Diana served as a law clerk to the Honorable Donald L. Cabell in the U.S. District Court for the District of Massachusetts. Diana also worked as a litigation associate in the Boston office of a national firm where she represented clients on toxic tort, product liability and commercial litigation matters in both state and federal courts.

Photo of Abby Druhot Abby Druhot

Abby M. Druhot is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Abby represents clients in federal and state litigation and government and internal investigations. She has experience defending companies against unfair or deceptive business practices claims in individual and…

Abby M. Druhot is a member of the Litigation Practice in Greenberg Traurig’s Boston office. Abby represents clients in federal and state litigation and government and internal investigations. She has experience defending companies against unfair or deceptive business practices claims in individual and putative class action settings. She also represents companies responding to civil investigative demands under various regulatory schemes and managing their investigations. In addition, Abby has worked on commercial litigation matters involving trade secrets, restrictive covenants, employment matters, and complex commercial disputes.